Call Promethean's toll free number, 1-888-65-ACTIV or 1-888-652-2848 to speak with a Promethean Support Professional. You can also use the online email support. Just fill out the short form with as much detail you can provide to receive support.

You can also place a GEEK work order at 365geek.springbranchisd.com. Make certain you indicate you are an ACTIVclassroom teacher in the subject line or choose ACTIVclassroom from the category list. If your request has not been handled within a few days, please update the work order.